Why Personalised Service Matters in Insolvency

Molly Monks - IP at Parker Walsh
October 30, 2024

When facing the challenging process of liquidating a company, it’s crucial to work with an insolvency practitioner who offers more than just a transactional service. At Parker Walsh, we pride ourselves on providing a personalised, hands-on approach to every client we work with. Unfortunately, not all insolvency firms operate this way.

The Pitfalls of Online Portals

It’s becoming increasingly common for insolvency firms to rely on online portals, leaving directors to manage the process with minimal support. As one director shared with us, his accountant recommended an insolvency practitioner who directed him to an online portal where he had to input all his company information. While this may seem convenient, the lack of personal interaction left him with unanswered questions and uncertainty.

When directors are left to navigate a complex liquidation process on their own, they can easily become overwhelmed. The online portal approach often doesn’t provide the critical guidance that business owners need, especially when it comes to understanding their responsibilities and compliance during liquidation. For instance, questions like "Can I continue trading during the process?" or "Am I allowed to start a new company?" are common, yet essential, queries that demand professional advice.

The Parker Walsh Approach: Personalised and Accessible

At Parker Walsh, we believe in a different approach. We understand that no two businesses are the same, and therefore, no two liquidations are alike. Our tailored service ensures that directors don’t feel abandoned or confused during what can be a stressful and complex time. We don’t use online portals to replace the personal touch. Instead, we work closely with our clients from start to finish, ensuring they fully understand each step of the process.

If you have a question or need guidance, you won’t be left to research on your own. Whether it’s a query about ongoing operations or future business opportunities, we are always just a phone call away. We walk you through the process, making sure you feel supported and informed at every stage.

Our directors often tell us how much they appreciate having someone to speak to, someone who can provide specific advice based on their unique situation. In fact, the director who used another practitioner mentioned that he wished he had come to Parker Walsh instead. The impersonal experience he received elsewhere left him feeling unsure and unsupported—something we would never allow to happen.

Why Choose Parker Walsh?

Liquidation is a significant step for any business, and choosing the right insolvency practitioner is crucial. At Parker Walsh, our clients benefit from direct access to our team, and we pride ourselves on offering professional, yet compassionate, advice. We know that navigating insolvency can be daunting, and that’s why we make ourselves available to answer your questions and guide you every step of the way.

Unlike many other firms, we don’t leave our clients to figure things out on their own. When you choose Parker Walsh, you get:

  • Direct phone support – We are always available to answer your queries.
  • Tailored advice – Every situation is unique, and our solutions are designed with your specific needs in mind.
  • Hands-on assistance – We walk you through the process, step by step.

If you’re considering liquidating your company and want professional, personalised support, contact us at Parker Walsh. We’re here to guide you through the process, making sure you feel confident and secure in every decision.

Feel free to call us on 0161 546 8143 or email us at info@parkerwalsh.co.uk for more information or to discuss your options.

Photo by Joseph Frank

Molly Monks M.I.P.A
Licensed Insolvency Practitioner at Parker Walsh

I am Molly Monks, a licensed insolvency practitioner at Parker Walsh. I have over 20 years of experience helping directors with the financial struggles they may face. I understand that it can be overwhelming and stressful, so I offer practical straightforward advice, which is also free and confidential. I spend time with directors to get a good understanding of their business and their goals, therefore providing the best tailored advice possible.

Email: molly@parkerwalsh.co.uk

Phone: 0161 546 8143

WhatsApp: 07822 012199

If you have any questions about your business, we're always happy to help. Our advice is free and confidential.
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